Proof of address
Definition
Proof of address is documentary evidence of where an account holder lives, requested when a verification flow requires residential information.
How proof of address works
A document category accepted by another service may be unsuitable for your account. Read the requested categories, date rules and required pages before uploading. Name, address, issuer and other required details need to remain readable. If the listed evidence is unavailable, ask official support about accepted alternatives. Editing an address into an unrelated file undermines the evidence and can create further problems.
Example
A utility document lacks your name. Ask whether an alternative document is accepted instead of adding your name to the image.
Common mistakes
- Uploading extra personal files before reading the request.
FAQ
Does every account need it?
Requirements depend on the applicable entity, region and review.